Return Policy

 

RETURN

  • Pack and seal your return merchandise securely in the original package if possible.
  • Include this packing slip with your return merchandise if it was provided.
  • Please note you are responsible for all return shipping fees via the carrier of your choice.
  • Gypsy queen suggests you obtain a return tracking number for your reference.
  • Mail package to: GYPSY QUEEN 10615 Garnish Dr. Downey, Ca 90241

EXCHANGES

Simply place a new order online and then initiate a return using the steps above.

Remember the following for a successful return 

  • All return packages must be shipped out within 7 days of the date you received an item from us for money back or 14 days for store credit.
  • All returned items must be unworn, unwashed merchandise with the tags attached.
  • Returns are processed within 5-7 business days of package receipt.
  • Refunds can only be issued to your original payment method.
  • Shipping is non-refundable, except in cases where we have made a shipping error.

The following items are FINAL SALE/NON-REFUNDABLE.

  • Returns received after 14 days of the original order receipt date.
  • Sale and promotional items.
  • Returns received in damaged or worn condition.
  • Intimates including shapewear, bralettes, tights, socks, final sale items.
  • Bodysuits are FINAL sale
  • WHITE clothing are FINAL sale 
  • All Swimwear is FINAL sale.
  • Free gifts.
  • Accessories such as sunnies, patches, hats and jewelry.
  • Any graphic shirts that are requested to be cut into a tank/ crop style.
  • Items using discounted promo codes